Pirate Ship incident

UPS Shipment & Pickup API outage

Major Resolved View vendor source →

Pirate Ship experienced a major incident on June 6, 2024 affecting Pirate Ship App (ship.pirateship.com), lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 03:48 PM UTC
Resolved
Jun 06, 2024, 04:15 PM UTC
Duration
26m
Detected by Pingoru
Jun 06, 2024, 03:48 PM UTC

Affected components

Pirate Ship App (ship.pirateship.com)

Update timeline

  1. investigating Jun 06, 2024, 03:48 PM UTC

    We're aware there's an issue and our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!

  2. monitoring Jun 06, 2024, 04:09 PM UTC

    UPS services seem to be back online, but there's a chance that their service will still be impacted. We're currently monitoring to ensure there are no additional problems. We'll update you once we confirm the issue is fully resolved.

  3. resolved Jun 06, 2024, 04:15 PM UTC

    UPS services are back online and we've confirmed the issue has been fully resolved. Thanks for your patience matey! You should be able to get back to your shipping. If you have any questions or concerns, just chat or email our support—we're here for ya!