Pirate Ship experienced a major incident on September 4, 2024 affecting Pirate Ship App (ship.pirateship.com), lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Pirate Ship App (ship.pirateship.com)
Update timeline
- identified Sep 04, 2024, 03:14 AM UTC
The API we use to communicate with UPS is having intermittent connection issues, and it is currently not possible to purchase UPS labels. We're working with UPS to help them fix this issue as quickly as possible, and will keep you updated. Sorry for the inconvenience matey!
- resolved Sep 04, 2024, 07:20 AM UTC
Pirate Ship is back online and we've confirmed the issue has been fully resolved. Thanks for your patience matey! You should be able to get back to your shipping. If you have any questions or concerns, just chat or email our support—we're here for ya!