Pipefy incident

Massive outage on app servers

Notice Resolved

Pipefy experienced a notice incident on April 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 06:48 PM UTC
Resolved
Sep 04, 2017, 02:26 PM UTC
Duration
—
Detected by Pingoru
Apr 23, 2026, 06:48 PM UTC

Update timeline

  1. investigating Apr 23, 2026, 06:48 PM UTC

    The team is investigating a major outage incident affecting all of our servers. We are sorry for the inconvenience and will fix as soon as possible

  2. resolved Apr 23, 2026, 06:48 PM UTC

    This incident has been resolved. Today at 1:58 PM (UTC) our monitoring service identified a failure to communicate with the Redis database service responsible for background jobs. At 2:00 PM (UTC) our team decided to put our disaster recovery in action, creating a new database that was finished successfully at 14:10 (UTC). Our automated test was run to check the overall status of the system. We've also put it online again for all users at 14:12 (UTC).