Pipefy incident

Database Problems

Notice Resolved

Pipefy experienced a notice incident on April 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 06:48 PM UTC
Resolved
Nov 05, 2017, 07:32 AM UTC
Duration
—
Detected by Pingoru
Apr 23, 2026, 06:48 PM UTC

Update timeline

  1. investigating Apr 23, 2026, 06:48 PM UTC

    We are having a problem communicating with one of our databases, we are investigating

  2. resolved Apr 23, 2026, 06:48 PM UTC

    The tests were successful and the system is working again. We are working to improving this script so that this problem does not happen again.

  3. identified Apr 23, 2026, 06:48 PM UTC

    The problem was identified, a maintenance service that runs between Saturday and Sunday to improve the database's health was not successful to get connection the it's forcing to get one. Now we're running the complete infrastructure tests to make sure that when we vote everything is settled and no problem. Our service will return in 15 minutes.