Pinecone incident

[Serverless][AWS][us-east-1] Unavailability for some read path operations

Major Resolved View vendor source →

Pinecone experienced a major incident on August 1, 2025 affecting AWS us-east-1, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 02:22 PM UTC
Resolved
Aug 01, 2025, 07:46 PM UTC
Duration
5h 23m
Detected by Pingoru
Aug 01, 2025, 02:22 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating Aug 01, 2025, 02:48 PM UTC

    We are currently investigating this issue.

  2. identified Aug 01, 2025, 02:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 01, 2025, 03:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 01, 2025, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 01, 2025, 09:21 PM UTC

    This incident has been resolved.