Pinecone incident

[Serverless][AWS][us-west-2] Unavailability for some read path operations

Major Resolved View vendor source →

Pinecone experienced a major incident on August 5, 2025 affecting AWS us-west-2, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 04:17 PM UTC
Resolved
Aug 05, 2025, 05:23 PM UTC
Duration
1h 5m
Detected by Pingoru
Aug 05, 2025, 04:17 PM UTC

Affected components

AWS us-west-2

Update timeline

  1. investigating Aug 05, 2025, 04:58 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 05, 2025, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2025, 06:59 PM UTC

    This incident has been resolved.