Pinata experienced a major incident on May 19, 2022 affecting API and Web App, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
APIWeb App
Update timeline
- investigating May 19, 2022, 02:31 AM UTC
While we thought we had identified and resolved our database issues, we are still experiencing intermittent problems that the team is investigating.
- monitoring May 19, 2022, 02:41 AM UTC
We have identified the source of the problem and ar currently monitoring the fix we have applied.
- resolved May 19, 2022, 02:51 AM UTC
The issue was caused by many large queries coming in at once. We have improved the handling of these queries to help mitigate the chance of future lockups from this issue.