Pinata incident

Slow Database Performance

Major Resolved View vendor source →

Pinata experienced a major incident on June 16, 2022 affecting API and Web App, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2022, 04:52 PM UTC
Resolved
Jun 16, 2022, 05:08 PM UTC
Duration
16m
Detected by Pingoru
Jun 16, 2022, 04:52 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Jun 16, 2022, 04:52 PM UTC

    We are currently investigating slow database response times that are impacting authentication and loading of data.

  2. resolved Jun 16, 2022, 05:08 PM UTC

    We have resolved this issue