Pinata incident

Database performance issues

Notice Resolved View vendor source →

Pinata experienced a notice incident on July 8, 2022 affecting API and Web App, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2022, 11:41 PM UTC
Resolved
Jul 09, 2022, 03:40 AM UTC
Duration
3h 58m
Detected by Pingoru
Jul 08, 2022, 11:41 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Jul 08, 2022, 11:41 PM UTC

    We are aware of an issue with timeouts from our database affecting the API and web app. We are currently investigating this.

  2. monitoring Jul 09, 2022, 12:05 AM UTC

    We have identified the problem and implemented a fix. We are monitoring the solution.

  3. resolved Jul 09, 2022, 03:40 AM UTC

    This incident has been resolved.