Pinata incident

Unpinning and Pinning Problems

Major Resolved View vendor source →

Pinata experienced a major incident on November 23, 2022 affecting API and Web App, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2022, 04:50 PM UTC
Resolved
Nov 23, 2022, 08:00 PM UTC
Duration
3h 9m
Detected by Pingoru
Nov 23, 2022, 04:50 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Nov 23, 2022, 04:50 PM UTC

    We are currently investigating problems with unpinning and pinning content. Unpinning appears to be completely unavailable and there may be increased problems with pinning content.

  2. resolved Nov 23, 2022, 08:00 PM UTC

    All systems are now operational. The issues were a result of an external service provider. We have worked with this provider to ensure no further interruptions.