Pinata incident

Gateways Partial Outage

Major Resolved View vendor source →

Pinata experienced a major incident on June 13, 2023 affecting Dedicated Gateways and Public Gateway, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:00 PM UTC
Resolved
Jun 13, 2023, 09:00 PM UTC
Duration
59m
Detected by Pingoru
Jun 13, 2023, 08:00 PM UTC

Affected components

Dedicated GatewaysPublic Gateway

Update timeline

  1. identified Jun 13, 2023, 08:00 PM UTC

    Due to one of our vendors experiencing an outage some gateway links may not be usable. We will continue to update as we get more info.

  2. identified Jun 13, 2023, 08:11 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 13, 2023, 08:45 PM UTC

    Gateways are coming back online, monitoring.

  4. resolved Jun 13, 2023, 09:00 PM UTC

    This incident has been resolved