Pinata incident

Impacted Dedicated Gateway Speeds

Minor Resolved View vendor source →

Pinata experienced a minor incident on September 18, 2023 affecting Dedicated Gateways, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 08:07 PM UTC
Resolved
Sep 18, 2023, 08:53 PM UTC
Duration
45m
Detected by Pingoru
Sep 18, 2023, 08:07 PM UTC

Affected components

Dedicated Gateways

Update timeline

  1. investigating Sep 18, 2023, 08:07 PM UTC

    Our dedicated gateways are currently experiencing slower than normal loading speeds, we are investigating the issue.

  2. monitoring Sep 18, 2023, 08:47 PM UTC

    We identified the issue to be with one of our providers and things seem to be stabilizing, we will continue to monitor.

  3. resolved Sep 18, 2023, 08:53 PM UTC

    This incident has been resolved.