Pinata experienced a minor incident on November 1, 2023 affecting Dedicated Gateways and Public Gateway, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Dedicated GatewaysPublic Gateway
Update timeline
- identified Nov 01, 2023, 07:37 PM UTC
We are experiencing higher traffic than normal which is causing slower gateway speeds, we are in the process of implementing some fixes to help balance loads.
- identified Nov 01, 2023, 07:56 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 01, 2023, 07:58 PM UTC
This incident has been resolved.