Pinata incident

Degraded Dedicated Gateway Performance

Major Resolved View vendor source →

Pinata experienced a major incident on July 15, 2024 affecting Dedicated Gateways, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 11:11 AM UTC
Resolved
Jul 15, 2024, 12:16 PM UTC
Duration
1h 4m
Detected by Pingoru
Jul 15, 2024, 11:11 AM UTC

Affected components

Dedicated Gateways

Update timeline

  1. investigating Jul 15, 2024, 11:11 AM UTC

    We are currently investigating an issue with our Dedicated Gateways which is causing slower load times or time outs

  2. monitoring Jul 15, 2024, 12:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2024, 12:16 PM UTC

    This incident has been resolved.