Pinata incident

Private Files issues

Notice Resolved View vendor source →

Pinata experienced a notice incident on February 6, 2025 affecting API and Dedicated Gateways, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 08:48 AM UTC
Resolved
Feb 06, 2025, 01:18 PM UTC
Duration
4h 29m
Detected by Pingoru
Feb 06, 2025, 08:48 AM UTC

Affected components

APIDedicated Gateways

Update timeline

  1. investigating Feb 06, 2025, 08:48 AM UTC

    An issue with a downstream provider is causing Pinata is to experience issues with private files upload / retrieval. We're monitoring the situation and will be updating as soon as we know more. Please note that our public IPFS infrastructure is currently unaffected.

  2. investigating Feb 06, 2025, 09:16 AM UTC

    We are starting to see recovery on our end. All services appear to be back online but we are monitoring closely

  3. resolved Feb 06, 2025, 01:18 PM UTC

    This incident has been resolved.