Pinata incident

Delayed Signup Flow

Minor Resolved View vendor source →

Pinata experienced a minor incident on April 22, 2025 affecting Web App, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 10:22 PM UTC
Resolved
Apr 22, 2025, 10:55 PM UTC
Duration
32m
Detected by Pingoru
Apr 22, 2025, 10:22 PM UTC

Affected components

Web App

Update timeline

  1. identified Apr 22, 2025, 10:22 PM UTC

    One of our third party providers is experiencing issues which is causing a delay when trying to sign up with a new account. They are aware and looking into a fix.

  2. resolved Apr 22, 2025, 10:55 PM UTC

    This incident has been resolved.