Phrase incident
Degraded Performance of Phrase Strings (EU) on June 22, 2026 from 12:52 PM CET to 02:57 PM CET
Phrase experienced a minor incident on June 22, 2026 affecting Translation center, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 11:20 AM UTC
We are currently investigating an issue affecting Branches functionality in Phrase Strings for customers on our EU data center. Operations on branches may be failing or returning unexpected results. Our engineering team is actively looking into the root cause and will provide further updates as soon as more information is available.
- investigating Jun 22, 2026, 11:57 AM UTC
We are continuing to investigate this issue.
- identified Jun 22, 2026, 12:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 22, 2026, 12:50 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 22, 2026, 01:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 22, 2026, 01:07 PM UTC
This incident has been resolved.