Phrase incident

Degraded Performance of CAT Web Editor in Phrase TMS (EU) between November 27, 2024 11:19 AM CET and November 27, 2024 11:59 AM CET

Minor Resolved View vendor source →

Phrase experienced a minor incident on November 27, 2024 affecting CAT web editor, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2024, 10:48 AM UTC
Resolved
Nov 27, 2024, 11:10 AM UTC
Duration
21m
Detected by Pingoru
Nov 27, 2024, 10:48 AM UTC

Affected components

CAT web editor

Update timeline

  1. investigating Nov 27, 2024, 10:48 AM UTC

    We are currently investigating this issue when accessing CAT Web Editor and receiving error 503.

  2. investigating Nov 27, 2024, 10:51 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 27, 2024, 11:00 AM UTC

    The root cause of the issue has been identified and we are currently working on a fix.

  4. resolved Nov 27, 2024, 11:10 AM UTC

    A fix has been implemented. This incident has been resolved.