Phrase incident

Degraded Performance of Phrase Strings Analytics on May 7, 2026 starting at 6:00 PM CEST

Minor Resolved View vendor source →

Phrase experienced a minor incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 02:59 PM UTC
Resolved
May 07, 2026, 04:00 PM UTC
Duration
—
Detected by Pingoru
May 19, 2026, 02:59 PM UTC

Update timeline

  1. resolved May 19, 2026, 02:59 PM UTC

    We identified an issue that caused delayed data processing in Strings Analytics. As a result, some customers may have seen stale or delayed analytics data. A fix has been implemented and reprocessing has been started, but some affected tables are large, so backlog processing is still catching up. Customers may continue to see delayed or stale data until processing is fully completed.