Phone.com incident

System Impairment

Notice Ongoing View vendor source →

Phone.com is currently experiencing a notice incident affecting Voice Network and Mobile Application and 1 more component, which began 11h ago. The vendor's full update timeline is below.

Started
Sep 02, 2026, 04:30 PM UTC
Resolved
Ongoing
Duration
● 11h 27m
Detected by Pingoru
Sep 02, 2026, 04:30 PM UTC

Affected components

Voice NetworkMobile ApplicationControl PanelDesk PhonesSMS/Text Messaging

Update timeline

  1. investigating Sep 02, 2026, 04:30 PM UTC

    One of our technology partners is experiencing a service impairment affecting some Phone.com customers’ ability to access our applications and use connected devices. We are working closely with the partner to restore service as quickly as possible. We will provide additional information, including an estimated resolution time, as soon as it becomes available.

  2. investigating Sep 02, 2026, 09:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 02, 2026, 09:59 PM UTC

    Although our technology partner continues to report an active incident, Phone.com services are currently stable. Our team will continue to monitor the situation closely until the incident is fully resolved.