Phone.com experienced a notice incident on September 2, 2026 affecting Voice Network and Mobile Application and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 04:30 PM UTC
One of our technology partners is experiencing a service impairment affecting some Phone.com customers’ ability to access our applications and use connected devices. We are working closely with the partner to restore service as quickly as possible. We will provide additional information, including an estimated resolution time, as soon as it becomes available.
- investigating Sep 02, 2026, 09:58 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 02, 2026, 09:59 PM UTC
Although our technology partner continues to report an active incident, Phone.com services are currently stable. Our team will continue to monitor the situation closely until the incident is fully resolved.
- resolved Sep 03, 2026, 04:45 PM UTC
Our technology partner has resolved the incident, and all affected Phone.com services are operating normally.