PhoneBurner incident

Slow site performance

Minor Resolved View vendor source →

PhoneBurner experienced a minor incident on December 12, 2018 affecting Website and Dialer and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2018, 11:37 PM UTC
Resolved
Dec 12, 2018, 11:51 PM UTC
Duration
14m
Detected by Pingoru
Dec 12, 2018, 11:37 PM UTC

Affected components

WebsiteDialerAPI

Update timeline

  1. investigating Dec 12, 2018, 11:37 PM UTC

    We're experiencing an issue impacting site performance. We're investigating.

  2. resolved Dec 12, 2018, 11:51 PM UTC

    We experienced an unusually high volume of traffic to portions of the site impacting performance for some users. We've identified the issue and sites are back to normal operation.