PhoneBurner incident

Degraded performance

Minor Resolved View vendor source →

PhoneBurner experienced a minor incident on April 22, 2020 affecting Website and Dialer and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2020, 03:16 PM UTC
Resolved
Apr 22, 2020, 03:35 PM UTC
Duration
18m
Detected by Pingoru
Apr 22, 2020, 03:16 PM UTC

Affected components

WebsiteDialerAPI

Update timeline

  1. investigating Apr 22, 2020, 03:16 PM UTC

    We're investigating reports of degraded performance.

  2. monitoring Apr 22, 2020, 03:27 PM UTC

    Performance of the system is restored and we are monitoring the situation.

  3. resolved Apr 22, 2020, 03:35 PM UTC

    Sites are back to full performance. We'll continue to monitor.