PhoneBurner incident

Site is down

Critical Resolved View vendor source →

PhoneBurner experienced a critical incident on February 16, 2021 affecting Website and Dialer and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2021, 05:18 PM UTC
Resolved
Feb 16, 2021, 05:26 PM UTC
Duration
7m
Detected by Pingoru
Feb 16, 2021, 05:18 PM UTC

Affected components

WebsiteDialerAPI

Update timeline

  1. investigating Feb 16, 2021, 05:18 PM UTC

    Our site is down. We're investigating.

  2. identified Feb 16, 2021, 05:21 PM UTC

    We have identified the source of the issue and we're working to resolve it.

  3. monitoring Feb 16, 2021, 05:24 PM UTC

    Site is back up and operational. We're monitoring.

  4. resolved Feb 16, 2021, 05:26 PM UTC

    This incident has been resolved.