PhoneBurner incident

Dial Session Errors

Major Resolved View vendor source →

PhoneBurner experienced a major incident on August 20, 2021 affecting Dialer, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2021, 08:36 PM UTC
Resolved
Aug 20, 2021, 09:05 PM UTC
Duration
28m
Detected by Pingoru
Aug 20, 2021, 08:36 PM UTC

Affected components

Dialer

Update timeline

  1. identified Aug 20, 2021, 08:36 PM UTC

    We have identified the issue causing errors in a dial session. A fix will be deployed momentarily.

  2. monitoring Aug 20, 2021, 08:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2021, 09:05 PM UTC

    This incident has been resolved.