PhoneBurner experienced a major incident on December 15, 2021 affecting Website and Dialer and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2021, 03:36 PM UTC
There appears to be a widespread internet issue impacting numerous web based services, including PhoneBurner. We will update as we know more.
- monitoring Dec 15, 2021, 04:06 PM UTC
We are continuing to investigate the issue. As this is impacting many other non-PhoneBurner services, you can check the status of other web-based services you may use at https://downdetector.com/
- monitoring Dec 15, 2021, 04:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 15, 2021, 04:19 PM UTC
The underlying internet issues have been resolved. PhoneBurner and other services should be back to normal performance levels. If you continue to experience any issues, please reach out to our support team so we can assist you further.