PhoneBurner incident

Issues buying numbers and creating callerIDs

Minor Resolved View vendor source →

PhoneBurner experienced a minor incident on December 17, 2021 affecting Website, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2021, 04:17 PM UTC
Resolved
Dec 17, 2021, 04:57 PM UTC
Duration
40m
Detected by Pingoru
Dec 17, 2021, 04:17 PM UTC

Affected components

Website

Update timeline

  1. identified Dec 17, 2021, 04:17 PM UTC

    We are experiencing issues with buying new vPhone numbers and verifying callerIDs. A 3rd party vendor is experiencing some issues that is impacting these parts of our product. We are monitoring the situation and will post an update as soon as we have more details.

  2. monitoring Dec 17, 2021, 04:25 PM UTC

    We are seeing a recovery of services. We're waiting for the final all clear notification from the vendor before we close this incident. We'll post again once we know more.

  3. resolved Dec 17, 2021, 04:57 PM UTC

    This incident has been resolved.