PhoneBurner incident

Intermittent issues

Major Resolved View vendor source →

PhoneBurner experienced a major incident on May 19, 2022 affecting Website and Dialer and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2022, 01:58 PM UTC
Resolved
May 19, 2022, 05:12 PM UTC
Duration
3h 14m
Detected by Pingoru
May 19, 2022, 01:58 PM UTC

Affected components

WebsiteDialerAPI

Update timeline

  1. investigating May 19, 2022, 01:58 PM UTC

    PhoneBurner has been experiencing intermittent issues. We're currently researching and will update shortly.

  2. investigating May 19, 2022, 02:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 19, 2022, 03:00 PM UTC

    PhoneBurner is currently fully operational. We are actively monitoring. Please contact support if you experience any issues.

  4. resolved May 19, 2022, 05:12 PM UTC

    PhoneBurner sites are restored and operating at full capacity.