PhoneBurner incident

Dialer issues

Major Resolved View vendor source →

PhoneBurner experienced a major incident on August 2, 2022 affecting Dialer, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2022, 02:07 PM UTC
Resolved
Aug 02, 2022, 02:14 PM UTC
Duration
7m
Detected by Pingoru
Aug 02, 2022, 02:07 PM UTC

Affected components

Dialer

Update timeline

  1. investigating Aug 02, 2022, 02:07 PM UTC

    We currently investigating an issue impacting the dialer's ability to start a dial-session. We're actively researching and will update shortly.

  2. monitoring Aug 02, 2022, 02:11 PM UTC

    Dialer functionality is fully operational and working again. We will continue to monitor.

  3. resolved Aug 02, 2022, 02:14 PM UTC

    Dialer functionality is fully restored.