PhoneBurner incident

Temporary outage

Critical Resolved View vendor source →

PhoneBurner experienced a critical incident on September 13, 2022 affecting Website and Dialer and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 10:58 PM UTC
Resolved
Sep 13, 2022, 11:18 PM UTC
Duration
20m
Detected by Pingoru
Sep 13, 2022, 10:58 PM UTC

Affected components

WebsiteDialerAPI

Update timeline

  1. investigating Sep 13, 2022, 10:58 PM UTC

    We are currently experiencing technical difficulties and are investigating.

  2. identified Sep 13, 2022, 11:04 PM UTC

    We've identified the issue and will update shortly.

  3. monitoring Sep 13, 2022, 11:14 PM UTC

    Access to the site is restored. We are monitoring.

  4. resolved Sep 13, 2022, 11:18 PM UTC

    Site is now fully restored. We will continue to monitor.