PhoneBurner incident

Site issues

Minor Resolved View vendor source →

PhoneBurner experienced a minor incident on October 9, 2023 affecting Website and Dialer and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2023, 04:53 PM UTC
Resolved
Oct 09, 2023, 05:27 PM UTC
Duration
34m
Detected by Pingoru
Oct 09, 2023, 04:53 PM UTC

Affected components

WebsiteDialerAPISMS

Update timeline

  1. investigating Oct 09, 2023, 04:53 PM UTC

    We are currently experiencing site issues. We're investgiating

  2. identified Oct 09, 2023, 05:03 PM UTC

    We have a identified a resource issue and are working on a fix.

  3. monitoring Oct 09, 2023, 05:12 PM UTC

    Sites are showing improved performance and we are monitoring.

  4. resolved Oct 09, 2023, 05:27 PM UTC

    Systems are fully operational.