PhoneBurner incident

Site issues

Major Resolved View vendor source →

PhoneBurner experienced a major incident on November 15, 2023 affecting Website and Dialer and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 09:13 PM UTC
Resolved
Nov 15, 2023, 10:02 PM UTC
Duration
48m
Detected by Pingoru
Nov 15, 2023, 09:13 PM UTC

Affected components

WebsiteDialerAPISMS

Update timeline

  1. investigating Nov 15, 2023, 09:13 PM UTC

    We are investigating issues with accessing the site.

  2. identified Nov 15, 2023, 09:26 PM UTC

    The team has identified a potential source cause. We are investigating further.

  3. identified Nov 15, 2023, 09:49 PM UTC

    The team is still researching. Nothing new to report at the moment.

  4. monitoring Nov 15, 2023, 09:54 PM UTC

    The team has resolved the root cause and is monitoring.

  5. resolved Nov 15, 2023, 10:02 PM UTC

    This incident is resolved.