PhoneBurner experienced a notice incident on May 13, 2024 affecting Website and Dialer and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteDialerAPISMS
Update timeline
- investigating May 13, 2024, 09:31 PM UTC
We have noticed degraded performance on the site. The team is researching.
- identified May 13, 2024, 09:38 PM UTC
The team has identified some problematic instances in out the database cluster. A fix is being worked on now. There is no impact on data - just on site performance.
- resolved May 13, 2024, 09:52 PM UTC
Problematic instances are fixed and site is fully operational.