PhoneBurner experienced a minor incident on October 24, 2024 affecting Website and Dialer and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteDialerAPISMS
Update timeline
- investigating Oct 24, 2024, 02:26 PM UTC
We are currently researching issues related to slow site performance.
- identified Oct 24, 2024, 02:38 PM UTC
We have identified the source of the issue and are deploying a fix.
- monitoring Oct 24, 2024, 02:41 PM UTC
A fix has been implemented and performance is recovering. We are monitoring.
- identified Oct 24, 2024, 02:46 PM UTC
Issues are not resolved. We are triaging a deployment issue.
- monitoring Oct 24, 2024, 02:56 PM UTC
Fixes are confirmed in good working order. We are monitoring performance.
- resolved Oct 24, 2024, 03:01 PM UTC
Site performance is fully restored and operating normally.