PhoneBurner incident

Website is currently degraded and not functional.

Critical Resolved View vendor source →

PhoneBurner experienced a critical incident on March 27, 2025 affecting Website and Dialer and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 01:56 AM UTC
Resolved
Mar 27, 2025, 03:46 AM UTC
Duration
1h 50m
Detected by Pingoru
Mar 27, 2025, 01:56 AM UTC

Affected components

WebsiteDialerAPISMS

Update timeline

  1. investigating Mar 27, 2025, 01:56 AM UTC

    We are investigating the issue.

  2. investigating Mar 27, 2025, 02:17 AM UTC

    The team continues to investigate the issue. A new update will come shortly.

  3. investigating Mar 27, 2025, 02:36 AM UTC

    We are continuing to work on a fix for the issue.

  4. monitoring Mar 27, 2025, 02:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 27, 2025, 03:46 AM UTC

    This incident has been resolved.