PhoneBurner incident

Outbound and inbound calls experiencing issues.

Notice Resolved View vendor source →

PhoneBurner experienced a notice incident on May 16, 2025 affecting Dialer, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 01:07 AM UTC
Resolved
May 16, 2025, 01:49 AM UTC
Duration
41m
Detected by Pingoru
May 16, 2025, 01:07 AM UTC

Affected components

Dialer

Update timeline

  1. investigating May 16, 2025, 01:07 AM UTC

    We have identified the issue and are working on a resolution.

  2. identified May 16, 2025, 01:34 AM UTC

    Engineering team has identified a fix and an update and/or fix should be deployed shortly.

  3. monitoring May 16, 2025, 01:41 AM UTC

    Calls are completing successfully. We are monitoring the make sure the system is stable.

  4. resolved May 16, 2025, 01:49 AM UTC

    The incident is resolved.