PhoneBurner incident

Degraded website performance

Minor Resolved View vendor source →

PhoneBurner experienced a minor incident on June 18, 2025 affecting Website and Dialer and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 06:42 PM UTC
Resolved
Jun 18, 2025, 07:10 PM UTC
Duration
28m
Detected by Pingoru
Jun 18, 2025, 06:42 PM UTC

Affected components

WebsiteDialerAPISMS

Update timeline

  1. investigating Jun 18, 2025, 06:42 PM UTC

    We are investigating degraded website performance

  2. monitoring Jun 18, 2025, 06:56 PM UTC

    Engineers have identified the issue and we're seeing performance recover. We're monitoring.

  3. resolved Jun 18, 2025, 07:10 PM UTC

    Site performance has been restored.