Philo incident

Active outage— unable to play video, error code ds-1.1

Major Resolved View vendor source →

Philo experienced a major incident on September 17, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 06:57 PM UTC
Resolved
Sep 17, 2024, 06:57 PM UTC
Duration
—
Detected by Pingoru
Sep 17, 2024, 06:57 PM UTC

Update timeline

  1. resolved Sep 17, 2024, 06:57 PM UTC

    Type: Incident Duration: 29 minutes Affected Components: Video Sep 17, 19:26:00 GMT+0 - Resolved - We have resolved the issue and will continue to monitor the situation. Thanks everyone for your patience while we fixed things! Sep 17, 18:57:05 GMT+0 - Identified - We are actively investigating an issue where users are unable to play video and will post updates here as they become available. We are very sorry for the inconvenience, and are working to fix things as quickly as possible.