Philo experienced a minor incident on November 14, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 14, 2024, 12:17 AM UTC
Type: Incident Duration: 21 minutes Affected Components: Video Nov 14, 00:17:44 GMT+0 - Investigating - We are actively investigating errors with video playback for live content. Our engineering team is working as quickly as possible to restore things, and we will post updates as they become available. Nov 14, 00:32:11 GMT+0 - Monitoring - We believe we have identified and resolved the main issue, and are continuing to monitor for any remaining user impact. Nov 14, 00:38:40 GMT+0 - Resolved - The issue is now resolved. We appreciate everyone's patience and understanding!