Philo incident

Video Playback/Black screen issue

Minor Resolved View vendor source →

Philo experienced a minor incident on January 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 09:05 PM UTC
Resolved
Jan 15, 2025, 09:05 PM UTC
Duration
—
Detected by Pingoru
Jan 15, 2025, 09:05 PM UTC

Update timeline

  1. resolved Jan 15, 2025, 09:05 PM UTC

    Type: Incident Duration: 25 minutes Affected Components: Video Jan 15, 21:30:14 GMT+0 - Resolved - This incident has been resolved. Jan 15, 21:05:22 GMT+0 - Identified - We've received reports that videos are not playable and/or there is a black screen. We've identified the issue and are working on a fix. Jan 15, 21:27:18 GMT+0 - Monitoring - A fix has been deployed and we are monitoring.