Phaxio incident
Phaxio 'Port A Number' page in the Phaxio Console Updated // Date 08/24/23
Phaxio experienced a notice incident on August 24, 2023 affecting Web Console, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Aug 24, 2023, 07:26 PM UTC
Phaxio by Sinch is excited to announce several enhancements to the 'Port A Number' page in the Phaxio Console. Numbers to Port You can now add multiple numbers to a port request. The primary number on the order is what will appear visible on the Port Requests page. Notes This is a new field that has been created. You can add things like a Port Out PIN or anything you think we may need to know for the request. This field is limited to 50 characters. This has replaced the Contact number field. Authorized Signer's Name We have relabeled the Account Name field to Authorized Signer to facilitate a faster porting process. Port Request Page You will see "All Numbers To Port" field. This field will list all the numbers included in that port request. NOTE: Please remember that all Toll-Free number requests require a current Billing Statement and a signed LOA dated within 30 days. Please send these documents to [email protected] Please reach out to [email protected] with questions or concerns.