Phaxio incident

Monitoring notifications email domain update // 10/23/24

Phaxio experienced a notice incident on October 23, 2024 affecting Email Alerts, lasting —. The incident has been resolved; the full update timeline is below.

Started: Oct 23, 2024, 07:41 PM UTC
Resolved: Oct 23, 2024, 07:41 PM UTC
Duration: —
Detected by Pingoru: Oct 23, 2024, 07:41 PM UTC

Affected components

Email Alerts

Update timeline

resolved Oct 23, 2024, 07:41 PM UTC

Hi! We have updated our proactive monitoring email notifications domain. The new domain will be "notifications.sinch.com". You may see on some mail providers "[email protected]" on behalf of "[email protected]" . If you believe you are missing notifications, please validate you have added this email address to your safe senders list or check your junk/spam folder. Please do not reply to this email as it is unmonitored. Please reach out to [email protected] with questions or concerns.