Perplexity experienced a major incident on March 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 28, 2025, 04:03 PM UTC
Type: Incident Duration: 4 hours and 38 minutes Affected Components: Website Mar 28, 16:03:00 GMT+0 - Identified - Website cannot be accessed at the moment for various geographies. We are investigating and will notify once fully operational. Mar 28, 19:31:18 GMT+0 - Monitoring - We are continuing to work on a fix for this incident and implementing fixes for various geos and user groups. Various services will be degraded or inaccessible. Mar 28, 20:41:00 GMT+0 - Resolved - This incident has been resolved.