Perplexity incident

Issue with usage based billing

Minor Resolved View vendor source →

Perplexity experienced a minor incident on September 3, 2026, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 08:30 PM UTC
Resolved
Sep 03, 2026, 09:10 PM UTC
Duration
39m
Detected by Pingoru
Sep 03, 2026, 08:30 PM UTC

Update timeline

  1. investigating Sep 03, 2026, 08:30 PM UTC

    Status: Investigating Computer is degraded. It is reporting insufficient credits wrongfully Affected components Computer (Full outage)

  2. monitoring Sep 03, 2026, 08:44 PM UTC

    Status: Monitoring We implemented a fix and are currently monitoring the result. Affected components Computer (Full outage)

  3. resolved Sep 03, 2026, 09:10 PM UTC

    Status: Resolved This incident has been resolved.