Perk Box Outage History

Perk Box is up right now

Perk Box had 4 outages in the last 2 years totaling 174h 14m of downtime — averaging 0.2 incidents per month.

There were 4 Perk Box outages since September 15, 2025 totaling 174h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.perkbox.com

Major June 22, 2026

A few areas of the platform appear to be non-functional.

Detected by Pingoru
Jun 22, 2026, 01:29 PM UTC
Resolved
Jun 22, 2026, 01:35 PM UTC
Duration
6m
Affected: LoginInfrastructure
Timeline · 4 updates
  1. investigating Jun 22, 2026, 01:29 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 22, 2026, 01:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 22, 2026, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2026, 01:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

Admin/Manager reward wallet transfers and topup outage

Detected by Pingoru
Jan 09, 2026, 10:44 AM UTC
Resolved
Jan 15, 2026, 04:10 PM UTC
Duration
6d 5h
Affected: LoginEmailsInfrastructureSupport Center
Timeline · 2 updates
  1. monitoring Jan 09, 2026, 10:44 AM UTC

    Due to ongoing maintenance, some platform functionality has been temporarily paused.

  2. resolved Jan 15, 2026, 04:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 30, 2025

System infrastructure outage

Detected by Pingoru
Sep 30, 2025, 11:25 AM UTC
Resolved
Sep 30, 2025, 02:48 PM UTC
Duration
3h 23m
Affected: Infrastructure
Timeline · 4 updates
  1. investigating Sep 30, 2025, 11:25 AM UTC

    We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.

  2. identified Sep 30, 2025, 01:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2025, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 15, 2025

Payment outage - Android devices

Detected by Pingoru
Sep 15, 2025, 11:44 AM UTC
Resolved
Sep 16, 2025, 09:02 AM UTC
Duration
21h 17m
Affected: Perks
Timeline · 4 updates
  1. investigating Sep 15, 2025, 11:44 AM UTC

    We are currently investigating an issue that faces Android users being unable to complete payments on the App.

  2. identified Sep 15, 2025, 06:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 15, 2025, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results. If you are an Android App user and still affected by the payment issue, make sure you head to your "My Perkbox" section, Settings (top-right corner), Check for updates. We are sorry for any inconvenience caused.

  4. resolved Sep 16, 2025, 09:02 AM UTC

    This incident has been resolved.

Read the full incident report →