People Data Labs incident

Person Enrichment API - Service Degradation

Minor Resolved View vendor source →

People Data Labs experienced a minor incident on January 25, 2023 affecting Person Enrichment API, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 05:01 PM UTC
Resolved
Jan 25, 2023, 06:08 PM UTC
Duration
1h 7m
Detected by Pingoru
Jan 25, 2023, 05:01 PM UTC

Affected components

Person Enrichment API

Update timeline

  1. investigating Jan 25, 2023, 05:01 PM UTC

    We're experiencing an elevated level of API errors and are currently investigating the issue. Clients leveraging the Person Enrichment API may experience lag spikes and possible 502s We will update you shortly as we look for a root cause.

  2. investigating Jan 25, 2023, 05:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 25, 2023, 05:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 25, 2023, 06:08 PM UTC

    This incident has been resolved.