People Data Labs experienced a major incident on August 24, 2023 affecting Person Enrichment API and Person Bulk Enrichment API, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Person Enrichment APIPerson Bulk Enrichment API
Update timeline
- identified Aug 24, 2023, 06:26 PM UTC
We are seeing intermittent issues with person retrieve endpoint, some calls maybe returning 500s, we are working to resolve this currently.
- monitoring Aug 24, 2023, 07:03 PM UTC
We have applied a temporary fix and calls are returning normally at the moment. We will be rolling out a permanent fix shortly.
- resolved Aug 24, 2023, 07:32 PM UTC
All issues with person retrieve have been resolved.