People Data Labs incident

Person Enrich/Search API Outage

Critical Resolved View vendor source →

People Data Labs experienced a critical incident on April 8, 2024 affecting Person Enrichment API and Person Search API and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2024, 01:26 PM UTC
Resolved
Apr 08, 2024, 03:17 PM UTC
Duration
1h 50m
Detected by Pingoru
Apr 08, 2024, 01:26 PM UTC

Affected components

Person Enrichment APIPerson Search APIPerson Bulk Enrichment API

Update timeline

  1. identified Apr 08, 2024, 01:26 PM UTC

    There is an issue affecting the Person APIs currently. This endpoints are not usable at the moment. We have identified the issue and a fix is being deployed currently. We hope to have this issue resolved shortly.

  2. monitoring Apr 08, 2024, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2024, 03:17 PM UTC

    This incident has been resolved.