People Data Labs incident

Increased errors in some API endpoints

Major Resolved View vendor source →

People Data Labs experienced a major incident on December 18, 2024 affecting Person Enrichment API and Person Bulk Enrichment API and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 04:58 PM UTC
Resolved
Dec 18, 2024, 05:40 PM UTC
Duration
42m
Detected by Pingoru
Dec 18, 2024, 04:58 PM UTC

Affected components

Person Enrichment APIPerson Bulk Enrichment APIPerson Identify API

Update timeline

  1. identified Dec 18, 2024, 05:28 PM UTC

    We have identified the issue and are implementing a fix

  2. monitoring Dec 18, 2024, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2024, 05:40 PM UTC

    This incident has been resolved.