People Data Labs incident

API Outage

Critical Resolved View vendor source →

People Data Labs experienced a critical incident on February 20, 2025 affecting Person Enrichment API and Company Enrichment API and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 04:34 PM UTC
Resolved
Feb 20, 2025, 05:02 PM UTC
Duration
28m
Detected by Pingoru
Feb 20, 2025, 04:34 PM UTC

Affected components

Person Enrichment APICompany Enrichment APILocation Cleaner APISandbox Person Enrichment APIPerson Search APIBulk Company Enrichment APIPerson Preview Enrichment APICompany Cleaner APISandbox Person Search APIPerson Bulk Enrichment API

Update timeline

  1. identified Feb 20, 2025, 04:34 PM UTC

    There is a major outage affecting all APIs. Location is presently being returned with incorrect results. We have identified the issue and are implementing a fix.

  2. monitoring Feb 20, 2025, 04:50 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Feb 20, 2025, 05:02 PM UTC

    The incident has been resolved.