Peloton had 53 outages in the last 2 years totaling 1749h 28m of downtime — averaging 2.2 incidents per month.
There were 53 Peloton outages since May 16, 2025 totaling 1749h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.
The team is currently investigating the issue.
Recovery is active, and we are continuing to monitor our dashboards.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The team is currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing recovery from the AWS outage and are actively monitoring all platforms and services. There may be delays in Insights and Recommendations as we wait for full recovery.
We are seeing another spike in errors across several Peloton services. The team is investigating with our partners.
The core Peloton workout experiences are back in an operational state. Team continues to monitor all services.
This incident has been resolved.
A fix will be released for this starting on 10/20 and be fully released by EOD 10/22. We apologize for this inconvenience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The service outage has been resolved and impacted members will see updated insights by the end of day.
This incident has been resolved.
The team is currently investigating the issue.
Team has identified is is an issue with our on-demand classes and is working on a fix, members are still unable to take on demand video classes at this time. Live Classes, Audio Classes and Just Workout are unaffected by this outage.
We are continuing to work on a fix for this issue.
Team has mitigated the issues and members should now be able to resume taking on-demand classes. Team will continue to monitor systems.
Team is seeing issues across the experience and is investigating
Team has mitigated the issues and members should now be able to resume taking on-demand classes. Team will continue to monitor systems.
This incident has been resolved.
Team is has identified that some members are unable to see their Club Peloton discounts on our Apparel website. Team is working to enable Club Peloton Apparel discounts for those members who currently do not see it.
This incident has been resolved.
The team is currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue. If you are impacted, please contact Peloton support to complete your purchase. Thank you for your patience.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The team has resolved the issue and is monitoring. Members should be able to start and update plan preferences now.
This incident has been resolved.
The team has identified the issues and is working on a fix.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been identified and will begin rolling out updated App version week ending 8/15.
A fix has been released with the latest App update, we are rolling this release out over the next few days. Once your app is updated to version 3.57.0 the issue should be resolved.
The latest version of Android App 3.57.0 is rolled out to 100% of members which resolves this issue. We are continuing to monitor for the rest of the day.
This incident has been resolved.
The issue has been identified and is being fixed.
This incident has been resolved.
We're currently aware of an issue where badge descriptions are not displaying after workouts on devices (badges display correctly in the Peloton App). This is a known bug that has already been fixed and will be included in the next app release.
This incident has been resolved.
The personalized plans module was identified this morning missing on the Homescreen. A fix has been implemented. If members are still experiencing issues please restart the app.
This issue has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This issue has been mitigated
This incident has been resolved.
We are currently investigating this issue.
This issue has been identified and a fix is actively being worked on.
A fix has been implemented and released, the app should be working as expected now.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
During an earlier outage, some members may have noticed impacts to Personalized Plans functionality. We are currently monitoring.
This incident has been resolved.
This incident has been resolved.